1. Introduction to Privacy Policy
We, Search Matrix Pvt. Ltd., are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website www.searchmatrix.co.in (“Website”) and the Search Matrix mobile application (“App”). By accessing or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect the following types of information:
- Personal Identification Information:Name, email address, phone number, residential address, and other similar information.
- Technical Data: IP address, browser type, operating system, device information, and browsing behavior on our Website/App.
- Location Data: Geographical location information from your device, if enabled.
- Use of Collected Information
We use the collected information for the following purposes:
- To Provide Services: Facilitate appointments, communication with your office/representatives to provide our services.
- To Improve Our Services: Analyze usage patterns to enhance user experience and service offerings.
- To Communicate: Send you updates, newsletters, and other information related to our services.
- For Legal Obligations: Comply with applicable laws, regulations, and legal processes.
- Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: Third-party vendors who assist in providing our services, subject to confidentiality agreements.
- For Legal Reasons: When required by law or to respond to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
- Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website/App. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings.
- External Links
Our Website/App may contain links to external sites. We are not responsible for the privacy practices or content of such external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Website and App. We encourage you to review this policy periodically for any updates.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Search Matrix Pvt. Ltd., Registered Office: Fl. No.-5, Gandhi Nagar, M.H.B. Colony, Near Sai Baba Mandir, Opp. MIG Cricket Club, Bandra(E), Mumbai 400051, Maharashtra, India.
By using our Website and App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.